Australia:
- Standard: $10.95 (2–8 business days)
- Express: $13.95 (1–4 business days)
- Free Standard over $150

New Zealand:
- Standard: $14.95 (5–12 business days)
- Express: $21.95 (3–5 business days)
- Free Standard over $150

International (US, CA, UK):
- Standard: $22.95 (6–18 business days)
- Free Standard over $200

Yes - free standard shipping is available on orders over $150 within Australia.

For international free shipping options, go to checkout or click here.

All orders are processed within 1-2 business days. Delivery timeframes vary by location, but you will receive tracking as soon as your order is dispatched. Express Post within Australia is 2-5 days in most areas.

Yes, we currently offer international shipping. International shipping rates and delivery windows will appear at checkout. As We Are is not responsible for any duties or fees that may be applied.

If your order hasn't shipped yet, we'll do our best to accomodate changes. Please contact us as soon as possible via customercare@asweare.com.au

Due to hygiene laws and regulations, we are unable to offer returns on underwear bottoms. Please contact us for fit guidance before making your first purchase if you are unsure! For more information, please see our returns link at the bottom of the page.

At this time, we recommend returning any eligible items and re-purchasing.

We offer refunds or store credit on eligible items. Please see our returns link at bottom of page for more information.

We are a small business with low order quantities. This means our designs are not mass produced with a focus on slow fashion. We source the most luxurious natural fibre fabrics with your body's health and comfort in mind, without compromising on style.

Synthetic fabrics like polyester, viscose and nylon may feel soft at first, but they're made from harmful petroleum based plastics that don't allow the skin to breathe. These materials trap heat and moisture, creating a warm, damp environment that can disrupt your body's natural pH and micro-biome - conditions that can lead to irritation, inflammation, and recurring infections like thrush or UTIs.

Synthetics are also often treated with chemical finished to enhance stretch, softness or durability - many of which can linger on the fabric and come into contact with your most delicate skin. Over time, this can contribute to skin sensitivity, allergic reactions, or long-term discomfort.

In contrast, natural fibres like silk, bamboo and Cupro are breathable, moisture-wicking, and free from plastic and chemical residue. They not only feel incredible, but they allow airflow, support temperature regulation, and work with your body - making them a far healthier choice for daily wear.

We carefully select natural, sustainable fibres such as silk, bamboo, cotton and Cupro for their softness, breathability and skin benefits. These materials regulate temperature, wick moisture, and are gentle on even the most sensitive skin.

Yes, our designs are soft, stretchy, and free from harsh seams or irritating materials, making them ideal for sensitive changes during pregnancy and postpartum recovery.

You can refer to our detailed size guide, which includes measurements and fit notes on our product page. If you're between sizes or unsure, we recommend sizing up for a more comfortable, relaxed fit. Please feel free to contact us for advice before purchasing - we're happy to help!

You can purchase a digital gift card just like any other product in our store. At checkout, you’ll receive an email with the gift card and unique code — ready to forward or print for your recipient.
If you'd like to send it directly to someone else, simply forward the email, put the recipients email in at checkout or share the code with them.

Currently, gift cards are delivered instantly to the purchaser’s email. If you'd like to “schedule” delivery for a later date, we suggest forwarding the gift card email or printing it to give at your preferred time.

When you're ready to checkout, simply enter your gift card code in the “Gift card or discount code” box on the checkout page. The amount will be automatically applied to your order. If you have any issues, please contact us.

Yes - our gift cards are redeemable for 1 year after the purchase date.

We recommend hand washing where possible or using a cold, gentle cycle in a lingerie bag with a mild liquid detergent. Lay flat to dry in shade - this helps preserve softness and shape. Wash colours separately and always avoid hot washes or the dryer.

We recommend updating your underwear every 6 - 10 months, depending on how often you wear it and how well it's cared for. After infections of major body changes, it's a good idea to start fresh. Natural fibres like ours tend to last longer when washed gently and rotated regularly.

We suggest avoiding the dryer to extend the life or your underwear and avoid warping in fabric. Heat can break down natural fibres over time.

With proper care, our underwear is designed to last far longer than fast fashion alternatives. Natural fibres hold their integrity well when treated gently.

Not if properly cared for. Our fabrics maintain their feel and fit when washed delicately and kept out of high heat.

Yes, we only work with suppliers who share our values or environmental responsibility and ethical production. Our natural fibres are sourced with care for both people and planet.

We work closely with our manufacturer who is based in China. Our underwear is responsibly and ethically made in small batches by skilled garment technicians who are paid fairly. We prioritise transparency and traceability at every stage.

We avoid any unnecessary plastics in all stages of production. Our packaging is compostable and recyclable.

Yes - ethics are the core of who we are. We intentionally order in small batches and collections as we are aware of the impacts and implications that fast fashion presents. From sourcing to production and packaging, we make conscious choices to support your body and the planet.

Yes - our breathable designs move with you and feel weightless on your skin, whether you are resting or active.

Absolutely. Our fabrics help regulate body temperature and wick moisture naturally, making them ideal for warm or humid conditions.

Natural fibres may evolve with wear, but with gentle care they retain their beauty and comfort far longer than synthetics?